Packages are generally dispatched within 2-5 business days after receipt of payment and are shipped via International Standard Shipping. Arrives in 7-30 business days.* Ships via UPS, FedEx, Postal Service or our own method(without track information). The buyer independently tracks his parcel. If you prefer delivery by International Premium Shipping with required signature, an additional cost will be applied, so please contact us before choosing this method. Ships via FedEx, UPS, TNT, EMS, DHL or our own method(without track information). Costs for this luxury shipping option are calculated at checkout. Arrives in 3 - 14 business days.*
Depending on your region, combined shipping (DHL+EMS etc.) may be used.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Items are shipped in envelopes. For extra protection, please check the box "GIFT" when ordering so that your parcel is packed in a special protective bubble envelope. The cost of this service is 10€.
All goods are delivered by private sellers, if you need an invoice in the parcel and an indication of the cost of the parcel, then you must notify the seller within 2 days after purchase. Since the supplier countries do not maintain invoices on their territory and are not required to indicate the cost of the parcels. After sending the parcel, these changes cannot be made! The buyer himself must know what documents are required to receive the goods in his country. Please also note that we are not responsible for customs duties in your country. The country of dispatch may be a non-EU country.
Items are shipped from three warehouses: a warehouse in the USA (for deliveries to the USA, Canada and Latin America), a warehouse in Lithuania (for deliveries to Europe) and a warehouse in China (for deliveries to Asia).
Above are the average delivery times, they may differ from your localization, a more accurate average time will be indicated automatically at the time of order. Saturday and Sunday are not business days.
Parfumly is not responsible for the goods offered by private sellers. The delivery time of your goods depends on the transport companies, which can change the terms depending on various factors towards shortening and prolonging. Our online store is not responsible for the delivery time of your goods, because after paying for the order, we will immediately transfer your goods to the shipping company for delivery to your address. All responsibility is borne by the shipping company that delivers.
Also, Parfumly is not responsible for any damage to the parcel or its contents during delivery by Post.
**Due to Black Friday and 11.11 sales, delivery time is increasing.
***Delivery time may vary depending on the localization of the supplier and the country of dispatch.
****Due to the pandemic and sanitary controls, delivery delays are possible.